Terms of Service

Effective Date: February 11, 2026

These Terms of Service (“Terms”) govern your access to and use of websites, domains, subdomains, landing pages, funnels, membership sites, software applications, digital products, assessments, reports, coaching programs, consulting services, marketing services, advertising services, communications, and other products or services owned or operated by:

Coaching Catalysts, LLC
d/b/a Catalysts Companies, Catalysts Services, The Coaching Catalysts, and Catalysts Franchise Systems
2301 S Florida Ave.
Joplin, MO 64804-2434
Phone: (417) 861-7559
Email: [email protected]

1. Acceptance of Terms

By accessing, purchasing, subscribing to, or using any of our Services, you agree to be legally bound by these Terms, our Privacy Policy, Refund Policy, Earnings & Results Disclosure, SMS Terms, and any additional terms provided at the time of purchase or enrollment.

If you do not agree to these Terms, you must not access, purchase, subscribe to, or use our Services.

2. Services Provided

Coaching Catalysts, LLC provides, without limitation, digital marketing services, Google Business Profile-related services, coaching, consulting, software access, CRM services, advertising services, assessments, competitive analysis reports, memberships, courses, digital products, affiliate promotions, franchise system support materials, SMS communications, email communications, and related business growth services.

We reserve the right to modify, suspend, replace, or discontinue any Service at any time.

3. Eligibility

You must be at least eighteen (18) years old and legally capable of entering into a binding contract to use our Services.

4. No Guarantees

You understand and agree that marketing, advertising, search visibility, Google Business Profile performance, lead generation, phone call volume, rankings, revenue, business growth, profitability, and customer acquisition are influenced by many factors outside our control.

We do not guarantee any specific result, including but not limited to:

• Increased revenue;
• Specific return on investment;
• Specific Google rankings;
• Improved visibility;
• More leads;
• More phone calls;
• More customers;
• Business growth;
• Advertising performance;
• Traffic increases; or
• Profitability.

Any examples, testimonials, case studies, demonstrations, projections, rankings, lead counts, screenshots, or client results are provided for informational and illustrative purposes only and are not guarantees of future performance.

5. Satisfaction and Cancellation

For recurring services, memberships, subscriptions, CRM access, and retainers, our position is simple: if you are not satisfied, you may cancel future service.

Cancellation prevents future billing only. Cancellation does not create a right to a refund for amounts already paid, services already performed, access already granted, or billing periods already started.

6. Payments and Billing

6.1 Payment Terms

Fees are due in advance unless otherwise agreed in writing. By purchasing any product, service, subscription, membership, report, coaching session, consulting engagement, software access, or digital product, you authorize us and our payment processors to charge your selected payment method.

6.2 Recurring Billing

Subscription services, memberships, CRM services, retainers, and other recurring services automatically renew until canceled. By enrolling in a recurring service, you authorize recurring charges according to the billing terms presented at checkout or in your written agreement.

6.3 Failed Payments

If payment fails, we may suspend or terminate access to Services, software, memberships, reports, campaigns, deliverables, coaching, consulting, or other resources until payment is received.

6.4 Chargebacks

Initiating a chargeback or payment dispute without first contacting us at [email protected] constitutes a material breach of these Terms.

In the event of a chargeback, we reserve the right to:

• Submit evidence to the payment processor or financial institution;
• Suspend or terminate Services;
• Disable account access;
• Pursue collection of unpaid amounts;
• Recover chargeback fees, collection costs, and reasonable attorneys’ fees where permitted by law.

7. Refund Policy

All sales are final unless otherwise required by applicable law or expressly stated in a separate written agreement signed by an authorized representative of Coaching Catalysts, LLC.

We do not provide refunds for:

• ASK MAPS™ Competitor Crushing Secrets™;
• Trial fees;
• Monthly subscriptions;
• CRM or SaaS access;
• Competitive Analysis Reports;
• Google Business Profile management services;
• Coaching or consulting services;
• Digital products;
• Memberships;
• Downloaded, accessed, streamed, viewed, or delivered content;
• Partial months of service;
• Services where work has commenced.

Customers may cancel recurring services at any time to prevent future billing. No partial-month refunds are provided.

8. Digital Products, Memberships, and Software Access

Access to digital products, training materials, memberships, communities, software platforms, CRM tools, templates, reports, and other online resources is licensed, not sold.

You may not share, resell, transfer, sublicense, publish, copy, reproduce, distribute, or provide access to any Company materials, login credentials, software access, training, templates, systems, or proprietary resources without written permission.

We may suspend or terminate access for non-payment, violation of these Terms, unauthorized sharing, abuse, misuse, unlawful conduct, platform abuse, or conduct harmful to the Company, its customers, partners, vendors, staff, or reputation.

9. Client Responsibilities

You agree to provide accurate, complete, and timely information necessary for us to provide Services.

You are responsible for:

• Maintaining lawful business operations;
• Complying with advertising and marketing laws;
• Complying with industry regulations applicable to your business;
• Obtaining required permissions, consents, licenses, and approvals;
• Providing accurate business, website, advertising, and customer information;
• Reviewing and approving content, campaigns, offers, advertisements, and communications where applicable;
• Ensuring your products, services, claims, offers, and representations are lawful and accurate.

We may refuse, suspend, or terminate Services if we believe your business, offer, conduct, advertising, or requested use of our Services is unlawful, deceptive, abusive, unethical, high-risk, or harmful.

10. Advertising, Marketing, and Platform Rules

You understand that third-party platforms, including but not limited to Google, Meta/Facebook, YouTube, Stripe, GoHighLevel, LeadConnector, Twilio, and other service providers, may change their rules, algorithms, pricing, policies, access, or functionality at any time.

We are not responsible for third-party platform outages, suspensions, disapprovals, account restrictions, policy changes, algorithm changes, loss of access, billing changes, or performance fluctuations.

11. SMS and Email Communications

By providing your phone number or email address, you consent to receive transactional, service-related, marketing, and promotional communications from us by phone, SMS, email, voicemail, ringless voicemail where permitted, and other communication channels.

Message frequency may vary. Message and data rates may apply. Consent to marketing messages is not a condition of purchase.

You may opt out of SMS messages by replying STOP. You may opt out of marketing emails by using the unsubscribe link included in the email or by contacting us.

We may still send transactional, legal, account, billing, or service-related communications where permitted by law.

12. Intellectual Property

All content, training materials, frameworks, systems, methods, templates, strategies, videos, scripts, graphics, checklists, reports, software configurations, branding, trade names, trademarks, service marks, processes, documents, and proprietary materials provided by the Company are owned by Coaching Catalysts, LLC or its licensors.

You may not:

• Copy our materials;
• Resell our materials;
• Distribute our materials;
• Share access credentials;
• Reproduce training content;
• Reverse engineer our systems;
• Create competing products using our proprietary materials;
• Use our trademarks without permission;
• Publish or disclose private membership or coaching materials.

Unauthorized use may result in termination of access and legal action.

13. User Content and Client Materials

You retain ownership of materials you provide to us, including logos, business information, photos, videos, customer information, website content, and other client-provided assets.

By providing materials to us, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, display, distribute, and create derivative works from those materials solely as necessary to provide Services, fulfill orders, manage campaigns, create deliverables, and operate your account.

You represent that you have the necessary rights and permissions to provide such materials to us.

14. Testimonials, Case Studies, and Results

If you provide a testimonial, review, comment, success story, screenshot, ranking example, lead count, revenue figure, or other feedback, you grant us permission to use it for marketing, advertising, sales, training, and promotional purposes.

We may use your name, business name, likeness, logo, results, statements, or screenshots unless you request otherwise in writing.

Testimonials and case studies reflect individual experiences and are not guarantees that others will achieve the same or similar results.

15. Confidentiality

Each party agrees to use reasonable care to protect confidential information received from the other party.

Confidential information may include business plans, customer information, marketing strategies, financial information, login credentials, proprietary systems, campaign information, software configurations, and private communications.

Confidentiality obligations do not apply to information that is publicly available, independently developed, lawfully received from another source, or required to be disclosed by law.

16. Affiliate and Third-Party Relationships

We may recommend, promote, resell, refer, or provide access to third-party products, services, software, platforms, tools, vendors, and affiliate offers. We may receive compensation, commissions, referral fees, or other benefits from third-party relationships.

We are not responsible for third-party products, services, pricing, policies, performance, outages, billing, refunds, data practices, or conduct.

Your use of third-party services may be governed by separate terms and policies issued by those third parties.

17. Privacy and Data Processing

Your use of our Services is also governed by our Privacy Policy, California Privacy Notice, and any applicable Data Processing Addendum.

By using our Services, you consent to our collection and use of information as described in those policies.

18. DMCA and Copyright Complaints

If you believe that content available through our Services infringes your copyright, you may contact us at [email protected] with a proper copyright notice.

We reserve the right to remove allegedly infringing content and terminate access for repeat infringers where appropriate.

19. Accessibility

We are committed to making our digital properties reasonably accessible. If you experience difficulty accessing any part of our websites, funnels, digital products, software, or Services, please contact us:

Email: [email protected]
Phone: (417) 861-7559

Please describe the accessibility issue, the page or resource involved, and the assistance you need.

20. Prohibited Conduct

You agree not to:

• Use our Services for unlawful purposes;
• Violate advertising, privacy, consumer protection, or intellectual property laws;
• Upload malicious code or interfere with our systems;
• Attempt unauthorized access to accounts, systems, or platforms;
• Harass, abuse, threaten, or mistreat staff, contractors, customers, or community members;
• Misrepresent your identity or business;
• Use our Services to send spam or unlawful communications;
• Share, sell, or transfer your account access;
• Copy or exploit our proprietary materials;
• Use our Services in a manner that harms our business, reputation, customers, vendors, or partners.

21. Termination

We may suspend, restrict, or terminate your access to any Service at our discretion if you violate these Terms, fail to pay amounts owed, misuse our Services, abuse staff, engage in unlawful or unethical conduct, initiate improper chargebacks, infringe intellectual property, or create risk for the Company.

Termination does not relieve you of payment obligations incurred before termination and does not entitle you to a refund.

22. Disclaimers

All Services are provided on an “as-is” and “as-available” basis.

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, and uninterrupted operation.

We do not warrant that our Services will be error-free, uninterrupted, secure, profitable, or compatible with every platform, device, browser, or business model.

23. Limitation of Liability

To the maximum extent permitted by law, Coaching Catalysts, LLC, its owners, members, managers, employees, contractors, vendors, affiliates, and representatives shall not be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, including lost profits, lost revenue, lost data, business interruption, reputational harm, advertising losses, platform suspensions, or lost opportunities.

In no event shall the Company’s aggregate liability exceed the greater of:

• The amount paid by you to the Company during the three (3) months preceding the event giving rise to the claim; or
• One hundred dollars ($100.00).

24. Indemnification

You agree to defend, indemnify, and hold harmless Coaching Catalysts, LLC, its owners, members, managers, employees, contractors, vendors, affiliates, and representatives from and against any claims, damages, liabilities, losses, costs, expenses, penalties, fines, and attorneys’ fees arising from or related to:

• Your use or misuse of the Services;
• Your business, products, services, claims, advertising, or marketing;
• Your violation of these Terms;
• Your violation of applicable laws or regulations;
• Your violation of third-party rights;
• Client, customer, employee, contractor, or vendor disputes involving your business;
• Materials, data, or content you provide to us.

25. Force Majeure

We shall not be liable for delays, interruptions, non-performance, or failures caused by circumstances beyond our reasonable control, including but not limited to internet outages, software failures, cyberattacks, natural disasters, acts of government, war, terrorism, labor disputes, utility interruptions, payment processor issues, vendor failures, platform outages, pandemics, or third-party service disruptions.

26. Arbitration and Dispute Resolution

26.1 Informal Resolution

Before initiating arbitration, you agree to contact us at [email protected] and attempt to resolve the dispute informally.

26.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms, our Services, payments, subscriptions, digital products, software access, coaching, consulting, advertising, marketing services, or communications shall be resolved by binding arbitration in Missouri under the Federal Arbitration Act.

26.3 Class Action Waiver

You agree that disputes must be brought only on an individual basis. You waive the right to participate in any class action, collective action, consolidated action, private attorney general action, or representative proceeding.

26.4 Venue

If any dispute is deemed not subject to arbitration, the dispute shall be brought exclusively in the state or federal courts located in Missouri, and you consent to personal jurisdiction in those courts.

27. Governing Law

These Terms shall be governed by the laws of the State of Missouri, United States, without regard to conflict of law principles.

28. International Users

If you access our Services from outside the United States, you do so at your own initiative and are responsible for compliance with applicable local laws.

We make no representation that our Services comply with laws outside the United States unless expressly stated in writing.

29. Changes to These Terms

We may update these Terms at any time. The updated version will be posted with a revised effective date. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

30. Electronic Communications and Signatures

You agree that electronic communications, online purchases, checkout forms, digital signatures, SMS confirmations, email confirmations, and click-through agreements satisfy any legal requirement that such communications or agreements be in writing.

31. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

32. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, Earnings & Results Disclosure, SMS Terms, California Privacy Notice, Data Processing Addendum where applicable, and any written agreement signed by the parties, constitute the entire agreement between you and Coaching Catalysts, LLC regarding the Services.

33. Contact Information

For questions about these Terms, contact:

Coaching Catalysts, LLC
d/b/a Catalysts Companies, Catalysts Services, The Coaching Catalysts, and Catalysts Franchise Systems
2301 S Florida Ave.
Joplin, MO 64804-2434
Phone: (417) 861-7559
Email: [email protected]

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